Asset correlation – logical groupings of IT assets associated with specific functions, departments, or users. Change management – lifecycle management of every planned and requested change to any part of the IT estate. Problem management – lifecycle management of identification and resolution of the underlying cause of every incident that affects the IT state. Incident management – lifecycle management of each episode of disruption of asset availability or performance that occurs within the IT estate. Configuration management – documenting and managing the configuration of every critical IT asset. Inventory – managing the list of discovered assets to keep it accurate and up to date. Discovery – identifying every critical hardware and software asset in the IT estate. These can include but are not limited to those listed below. ITAM is also a collection of specific functions and tasks. Effective management of and compliance with software licenses is clearly required to achieve the goals of SAM. SAM is basically all of the tools and processes needed to manage, control, and protect all of your software assets across their entire lifecycles. SLM is a critical element of what is known as software asset management (SAM), which is, in turn, an essential part of IT asset management (ITAM). Effective SLM tracks all of this and delivers features that can help your business avoid non-compliance with your software licenses, and the penalties that accompany each compliance breach. A typical agreement specifies the number of licenses purchased, how those purchases translate into permitted installations, and what happens if licenses consumed exceeds those purchased. More specifically, software licenses lay down the contractual particulars and specifics that govern how software may be used and how its provider is to be compensated. SLM is essential to ensure your business complies with every relevant enterprise license and end-user license agreement (EULA). 
What is Software License Management?īroadly, “software license management” refers to the processes and tools your business uses to control and document the software products your business uses, and where and how they are used. And those management challenges begin with the licenses that govern software costs, access, and responsibilities. The pervasiveness and business criticality of software make managing it a top priority for every IT team. However, these are merely hosts and delivery mechanisms for the assets users actually use and that in fact run most businesses: software. Historically, many discussions of IT management have focused on physical resources such as servers and endpoint devices.
Software license management (SLM) is arguably one of the most critical functions performed by IT teams.
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